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Privacy policy

Privacy Policy for LocalBox

Effective Date: 26/02/2025

At LocalBox, we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the LocalBox app and website.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (collected via secure third-party payment gateways)

1.2. Non-Personal Information

  • Device information (e.g., model, operating system)
  • IP address
  • Browser type
  • Usage data (e.g., app features accessed, time spent on the app)

1.3. Location Data

With your permission, we may collect your real-time location to enhance the delivery process.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Improve our app and website functionality.
  • Provide customer support.
  • Send you updates, offers, and promotional materials (with your consent).
  • Detect and prevent fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Delivery Partners: To fulfill your orders.
  • Service Providers: For payment processing and app functionality (e.g., analytics, push notifications).
  • Legal Authorities: If required by law or to protect LocalBox's legal rights.

4. Data Security

We take appropriate measures to protect your information, including:

  • SSL encryption for data transmission.
  • Secure servers and databases.
  • Regular audits to safeguard your data.

5. User Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict data processing in certain situations.

To exercise these rights, contact us at localboxreached@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our app and website may contain links to third-party services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Children's Privacy

LocalBox does not knowingly collect data from individuals under 13 years of age. If we learn that we have inadvertently collected such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please get in touch with us at:

Email: localboxreached@gmail.com